Analysis of the Causes of Missfiles in Medical Record Storage Units

Abstract

Missfile is a problem in the process of organizing medical records in the storage system, which means that there is an error in the location of the medical record file in the storage unit which causes the medical record file to not be found in the storage unit. The purpose of this study was to determine the occurrence of missfile medical record files in Sumedang Hospital based on one-year quarterly data. The type of research used is descriptive with a quantitative approach. Missfile can hamper the process of health care for patients. The causes of missfiles are files that are still in the inpatient or examination room, files that have been retained, and human error or lack of concentration by officers. Data collection techniques in this study were interviews, observation, and literature study. Based on quarterly data in December 2020, January 2021, February 2021, it was found that there was a missfile of medical record files with 26 S/S status files and 33 T/S status files. The percentage of missfile events in quarterly data is 4.1% with a total of 59 missfiles of medical record files from the total search for medical record files of 1448.